Frequently Asked Questions
What is GivApp?
GivApp is a fundraising and donor platform for Christ centered nonprofits and churches. GivApp’s product line includes an app for iOS and Android, online giving for users and a Reporting Dashboard/CRM for our partner organizations. Our vision is to see resources more effectively used to advance God’s kingdom through the wide variety of missions and ministries seeking the same end.
Who is GivApp for?
GivApp aims to help our partner organizations more effectively raise money and communicate with their donors. Simultaneously we strive to help donors give more efficiently while becoming more connected to the organizations they financially support.
What giving options does GivApp provide?
GivApp enables donors to make One-time, Recurring, Spare Change and Micro Givs on our iOS and Android apps. From our Online Giving pages donors can make One-time and Recurring donations.
Can any nonprofit use your app?
GivApp has chosen to focus on churches and Christ-centered nonprofits. While there are many fantastic nonprofits doing great work, we feel strongly compelled to partner with organizations with whom we share a common faith and vision. We also believe this allows us to provide excellent service and value to our partner organizations and their donors. There are many giving platforms from which all nonprofits can choose. Our vision is to build a marketplace of churches and Christ-centered nonprofits to more effectively serve the Christian community specifically.
What if my favorite nonprofit isn’t on GivApp?
We would love for you to let us know! You can do this directly in the app. When searching for your nonprofit, click the ‘Suggest A New Organization’ link. We will reach out to the nonprofit and see if we can get them on the app.
Can I Giv to more than one nonprofit?
Absolutely! We believe the process of giving to churches and nonprofits is antiquated. Part of our vision for GivApp is to enable donors to do all of their giving from one place. You can giv to as many organizations as you choose on GivApp, and you can giv to each of them differently meaning you can giv spare change to some, one-time donations to another and recurring to a few more.
GivApp tracks all of your donations for you and organizes them based on organization and giving type. You can track this in our Giv Activity section.
What is meant by Spare Change giving?
Spare Change is the balance left over from any transaction recorded in your bank account or on a credit card each month.
How is my Spare Change calculated?
GivApp records the amount of each of the daily transactions you make from your bank or card. Every 30 days GivApp adds up the amount of “Spare Change” from those transactions. We then give that “Spare Change” to the church or nonprofit you have selected.
When does my Spare Change get donated?
Spare Change is calculated on 30 day cycles. Every 30 days we sum the total Spare Change from your previous 30 day bank transactions and deposit the directly in the bank account of the organization you’ve chosen.
What is a monthly maximum?
When you set up your account you have the ability to determine the maximum amount of spare change you give each month. For example, if you choose $25 as your monthly maximum, that is the most your Spare Change donation will be. For example, if during a particular month your spare change equals $32, only $25 of your spare change will be given.
However, if your Spare Change only totals $22, then we will only give $22.
Is it possible to know what my average monthly spare change is?
When you are setting up your account we will tell you what your 30 day average is based on the past 90 days of transactions. But in case you are wondering the average user has about $30 of spare change per month.
What type of accounts can be linked?
You can link any of your bank accounts and credit cards.
What if I can’t find my bank or credit card company (and other account issues)?
In the rare instance that you can’t link your account, don’t fret! We are here to help. Simply click the ‘Don’t see your bank?’ link, or always feel free to chat with us anywhere you see the chat button, or clicking ‘Help’ in the Menu.
How do I change my password?
Go to the Menu and click on your profile picture. Then click the Reset Password link.
Are my Spare Change Givs tax deductible?
Yes! All of your donations given through GivApp are tax deductible, to the extent permitted by law, just as they are when you give directly to your nonprofit organizations. (Obligatory disclosure warning: we don’t give tax advice, so we recommend you consult a tax professional for specifics regarding your tax situation.)
Can I set Recurring Givs on more than one day per month?
You bet. We have learned that many individuals like to giv at the beginning and the middle of the month, or once each week. To that end we’ve made it simple to set a Recurring Giv to happen as often as you like. Simply tap the calendar on each day of the month you wish for your donation to be drafted from your account.
What is a Micro Giv?
Micro Givs are quick 2 tap givs of a set amount designed to make it easy for you to make a donation to an organization on the fly. Maybe there is an organization in another state that you find on GivApp who is involved in a ministry that you are passionate about. You may not be familiar with the organization, but are happy to make a quick, small contribution to their work. Enter the Micro Giv. Tap the $1, $5 or $10 Micro Giv button on the organization’s page and tap to confirm your donation. That’s it.
Our Partner Organizations can also use Micro Givs as a fundraising strategies. 100 people giving $5 is a quick way to fund a small project.
How do fees work?
There are no sign up fees, monthly or subscription fees, nor termination fees for Givers or for Partner Organizations.
There is a transaction fee charged by our payment processor, Stripe. This standard fee is 2.9% +.30¢ per transaction. Because we work with nonprofits only, Stripe provides us with a transaction fee discount, which brings their portion of the fee down to 2.2% +.30¢ per transaction. GivApp keeps the .7% discount provided by Stripe.
GivApp also keeps 5% of all Spare Change donations. These donations are typically around $20 per month. This makes GivApp’s fee on that amount $1.
By default the Partner Organization receives the net amount of the donation after the fees have been deducted.
At GivApp, our goal is to get as much of your donation to your nonprofit so they can most effectively continue in their mission.
Can I cover the transaction fee?
Absolutely! When you create a new donation you will be given the option to cover the transaction fees. If you select yes, your donation amount will be updated to reflect the transaction fee. This is the amount that will be deducted from your bank account or credit card.
Who is Plaid?
Plaid is the industry-leading company that gathers your bank and credit card transaction information. We use Plaid to calculate your Spare Change donations. To find out more, click here.
Who is Stripe?
Stripe is a technology company that builds economic infrastructure for the internet. What does that mean? Well, it means that your transactions will be processed by the same company that processes transactions for companies like Target, Lyft, Facebook, Amazon, and many more. Stripe is the company that will process your donation and get it to your nonprofit. We take your security seriously, so we chose the best. To learn more about Stripe, click here.
Is it safe?
Yes it is. We’ve partnered with the best companies we could find, and are using the best security measures available to ensure your peace of mind, and ours as well (we want to sleep well too!) If you still want to read more, check out our terms and conditions here.
What if I need help?
Please reach out to us. Click on the Chat button anywhere in the app. Or go to our website at GivApp.com and leave us a message. We are here to help!
Where can I learn more?
Our website has all the info. Visit GivApp.com and let us know what you think! And don’t forget to follow us on Facebook, Instagram, and Twitter @giv_app.
Become a GivApp Nonprofit
By partnering with GivApp you’ll raise more funds for your organization, communicate easily and effectively with givers, and as a result, make a greater impact. To learn more about how your nonprofit can begin using GivApp, apply below.